Legal access follows local law
Our Legal terms describe the conditions attached to an account, including identity details, phone verification, wallet ownership checks and access to account services. Eligibility depends on local law, and access is provided where local law permits. We may pause an account review when submitted details do
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not match the account record or when a payment route needs confirmation. This applies to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use transaction references to match a wallet or bank payment with your account, while the account holder remains responsible for
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keeping login details private. The policy also explains how to ask about stored data, correct an account detail, or request a change to a policy process. Read the full terms before opening an account, and contact our policy desk if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
